Help

Converting

How do I convert a file? Open the home page or the page of the conversion you need, choose the file or drop it into the box, pick the format and press «Convert». When it is ready, press «Download».

Which formats can I convert? 100 formats: documents, spreadsheets, slides, e-books, pictures, vector graphics, audio, video, subtitles, fonts, archives, data and drawings. Pick your file: the list shows every format it converts into.

Can I convert several files at once? Yes. Choose several files; «All to» sets one format for all of them.

Can I get several formats of one file? Yes. Pick another format under the file and press «Convert» again: the file is not uploaded a second time.

Can I get text out of a scan, an audio or a video? Yes. Choose «Recognize text» for a scanned PDF or a photo, «Text from speech» for audio and video.

Limits and waiting

How big can a file be? What converts in your browser has no limit of ours. Our servers take files up to 500 MB, up to 1 GB with a free account.

How many files can I convert? As many as you like in the browser; up to 60 files an hour from one address go to our servers.

Why does my file wait in a queue? Long videos and recognition of speech take time. The page shows how many files are before yours and when it starts. The conversion goes on on our servers: you can come back to the page within the hour.

Problems

The conversion failed. What do I do? Try once more. If it fails again, write to us and attach the file if you can: we look into every failure.

The site says it has been updated. Reload the page: a new version of the site came out while it was open.

Privacy

Are my files safe? Files converted in the browser never leave your device. Files sent to our servers go over an encrypted connection and are deleted with their results an hour later; nobody looks at them. Details: the privacy policy.

Do I need an account? No. An account only raises the size limit to 1 GB.

Phone

Does it work on a phone? Yes, in any modern browser on Android and iPhone. On Android you can install the site as an app and share files to it from other apps.